Communication remains the single biggest chronic failure of the province’s COVID-19 response.
As regular readers of these e-scribbles know, that
means it is really a management problem.
Government officials have a hard time explaining
things clearly because they do not have a clear idea of what they are
doing.
You can see this problem most clearly in the “Alert”
system announced last spring. Many countries,
states, and even cities use alert systems like this for emergencies. They are easy to understand – when they are
properly put together – and all the people who need to act can know what to do,
when to do it, and why they are doing it.
In the case of a pandemic alert system, people reading
it should be able to see what types of restrictions went with what level of
risk. There’s an internal logic to the system:
a low risk goes with very low restrictions or rules.
In Newfoundland and Labrador, the Alert system fails all the basics of a functional Alert system. That’s because it was never intended to be a proper staged system for easing or increasing restrictions in responses to changes in the risk of COVID. The Chief Medical Officer cobbled it together in response to a political demand.