Spin, bias, or just wrong? #nlpoli

If four media outlets all reported a story in precisely the same way despite some fairly obvious factual problems with their interpretation,  is it spin, bias, or just a mistake?

That's the logical question out of last week's post on the way local newsrooms had reported a recent political poll about premiers and popularity.

The answer is that it is more than a mistake.  It is less than spin.  There doesn't appear to be a deliberate misinterpretation.

Yet what happened is a form of bias, in the same sense that a research firm would look at bias as a source of error. 

The causes are not partisan.

They are systemic,  identifiable, and correctable.

But the story presented is incomplete and  therefore inaccurately describes what the poll results show.

Conventional media bias #nlpoli

You know what "spin" is, right?

Spin is a biased interpretation of something to favour one side or the other.

You get spin when someone uses an interpretation of an event or information in order to modify the perception of an issue or event, particularly to either increase or decrease any negative impact on opinion.

Some people think it is only comes from public relations people.

Or maybe politicians.

But never the news media.

Spin happens in many places since you can find all sorts of people interpreting things in a way that favours their pet position or that harms an opponent.

Tek, for example the number of people - especially in politics - who have been running around the past few weeks saying that Dwight Ball is the third most popular premier in Canada. They are mostly Liberals and they have been furiously retweeting that idea.

But that's spin.  Pure and simple.

Except it didn't come from the Liberal Party.

Well, where did it come from then?

Well, there's a tale.

The information the idea is based on came from an Angus Reid poll.  The opinion research company asked a sample of Canadians in every province except Prince Edward Island what they thought about the local Premier.

In Newfoundland and Labrador,  42% gave Dwight Ball a favourable rating.  In a chart Angus Reid used to illustrate the story,  they showed the approval ratings from highest to lowest,  left to right.  

There's Dwight Ball,  third from the left, which is third from the top.

Third most popular.

Well,  no.

Angus Reid was careful to describe their results fairly and accurately.  After noting that only two Premiers actually had the support of a majority of those polled in their province,  Angus Reid said this about Dwight Ball and the rest of the Premiers who - take note - had a majority who *dis*-approved of their performance.

In a pack where the premiers with the best approval ratings aren’t exactly overwhelmingly endorsed by people in their respective provinces, the story for the rest of Canada’s premiers, even those with positive momentum, is hardly jubilant.

Just over two-in-five (42%) are pleased with the job Newfoundland and Labrador Premier Dwight Ball is doing. This represents a seven point increase for Ball, as his government announces plans for a new public health act in the forthcoming budget and implements a new policy to take on workplace harassment. This, in addition to the government’s inquiry into Nalcor Energy’s unpopular Muskrat Falls project, may be playing in Ball’s favour, as he rises for the second consecutive quarter.

Out of every five people surveyed by Angus Reid,  two approved of Dwight Ball's performance as Premier.

Only two.

Three did not. 

In fact, if you click on the link to get the full results from Angus Reid,  you find that 49% of respondents disapproved of Ball's performance and only 10% had no answer.

So where did this "third most popular" idea come from?

Conventional news media.

CBC ran a story that had as its headline "Dwight Ball 3rd most popular premier in Angus Reid poll."  The front end of the story focused on the change in Ball's approval over the past year, which is accurate,  but ended up with the "third-most-popular" claim. 

At the end of the story,  CBC tossed in a completely unrelated fact that in a Corporate Research Poll 41% of respondents said they would vote Liberal, as if the similarity of the two numbers was enough to connect two different questions (job approval versus party support).

In Newfoundland and Labrador, they are two very different questions, as CRA's polling has shown.  Support for Ball and the Liberals has not been tracking the same over time.  Ball's actually been behind his party in popular support for a chunk of the past year.  Didn't like the leader.  Would vote for the party.  Not an unusual response at all,  but the two things are not synchronised.  The leader and party questions are separate.  That's why it was a problem for CBC to muddle the two together.

Saltwire - that is, the Telegram and its family of papers - ran a headline that Ball had seen a jump in his approval, which is true,  and used the "third-most popular premier" as it's sub-head. The story quoted Angus Reid word-for-word on the bit about two-in-five respondents but you had to read down a way to get to that.  

NTV's story referred to Ball as the premier with the third-best rating.  Their report on the previous Angus Reid poll, in which Ball's position relative to other Premiers was identical,  notes merely that his position improved over time.  That poll-over-poll improvement is noted in all the stories and it is probably the most accurate way to describe the results.

VOCM also reported Ball was the "third most popular" Premier in the country. 

No one in either of the four newsrooms checked the full poll result. None of them even did the simple logical inference that if 42% approved of Ball,  then the rest didn't.  They certainly didn't notice that 42% was less than half.  

Instead, they just looked at the same chart they saw the last time from Angus Reid (below) and picked the "third-most popular" as their headline.

They also didn't notice the size of Dwight Ball's change is quite large and that it was large for the second time in a row.  look at Nova Scotia and New Brunswick and you will see similar big jumps in a relatively short span.  A 15 point jump in six months is pretty steep in a province where there's been no similar major shift in public opinion detected by any other polling firm.

Might be a problem with the poll.

Nope.

Ball is third most popular.

Except Ball isn't popular.

Only two Premiers had a majority support and could be reasonably considered popular.

Seven Premiers all had more residents who didn't approve of their performance, which seems to be a bigger part of the overall story.  Angus Reid presented its information that way.

You could have reasonably focused on the fact Ball's rating had jumped again by a fairly hefty amount even if the back to back big jumps look dodgy.

But to say he is the third most popular is... well... wrong.

If you want to know how people are misinformed, there's a really fine case study.  No conspiracy.  No collusion.  Apparently, not even an organised effort by the government officials of the type we used to see in this province between 2003 and 2010 to control the flow of information, to influence media stories, and manipulate public opinion. 

Nope.

Just a bunch of people who all got the story wrong in exactly the same way.

Some might would argue that spin has to be a deliberate choice but frankly, that's just spin. Truth is that spin is a form of bias.  There are all sorts of biases.  Something like a shared perspective among people doing the same sort of work in a small place can cause a wrong interpretation of events to reinforce itself.  After all, the folks in the local newsrooms all keep an eye on each other during the day. They talk among themselves.  Once the first story hit the air and the others heard the same general line, they would inevitably confirm their interpretation and get on to the next task.

Except, they all got it wrong.

-srbp-

*Revised 11:00 AM 02 Apr 18 to clarify sentences in the introduction

Don't blame me (-dia) #nlpoli

Now that Muskrat Falls is officially a boondoggle,  all sorts of people are rushing forward to criticise it.

Others are also rushing forward to ensure we all know that they were on the side of the angels back in the day and so, as Brian Jones pleads this weekend in the Telegram, we shouldn’t “blame the media for Muskrat Falls.”

For the past year and a half,  Brian tells us,  people whom he calls “trolls” have been writing and calling him to ask why the local media did not reveal all the details about Muskrat Falls as the thing was unfolding.

“I always point out a basic fact,”  Brian says,  that “ the Newfoundland media, not just The Telegram, have covered every aspect of Muskrat Falls since at least 2010.”

Wonderful if it was a fact, but no.

Not a fact.

Welcome to the Echo Chamber #nlpoli #nlvotes

Pretty simple idea, really.

Opinions, beliefs and ideas move around among like minded people in what is an essentially closed space. 

The effect can be amazingly powerful just as it can be amazingly deceptive and distorting.

President Barack Obama talked about the echo chamber in American political coverage in early 2010 during a meeting with Senate Democrats:

"Do you know what I think would actually make a difference.... If everybody here — excuse all the members of the press who are here — if everybody turned off your CNN, your Fox, just turn off the TV, MSNBC, blogs, and just go talk to folks out there, instead of being in this echo chamber where the topic is constantly politics. The topic is politics."

In the United States, the problem Obama is pointing out is not just the idea of people from different political perspectives focusing on politics exclusively all the time. 

This isn’t the Permanent Campaign* as all-consuming.

It’s about political polarization in the 100 channel universe. People chose what they want to pay attention to and, increasingly, that seems to be a matter of picking only the information  - websites, radio stations and television news programs  - that reinforce their existing beliefs.

Princeton University professor Cass Sunstein describes it this way in the 2001 digital book Echo Chambers:  Bush v Gore, Impeachment and Beyond,

Many of these vices involve the risk of fragmentation, as the increased power of individual choice allows people to sort themselves into innumerable homogeneous groups, which often results in amplifying their pre[-]existing views. Although millions of people are using the Internet to expand their horizons, many people are doing the opposite, creating a Daily Me that is specifically tailored to their own interests and prejudices. Whatever the exact numbers, it is important to realize that a well-functioning democracy—a republic—depends not just on freedom from censorship, but also on a set of common experiences and on unsought, unanticipated, and even unwanted exposures to diverse topics, people, and ideas. A system of “gated communities” is as unhealthy for cyberspace as it is for the real world.

Slightly north of the great republic, and in a much smaller place, there’s another kind of echo chamber.  The way it works may be slightly different but the concept is still the same.

The provincial government makes the noise.  Other provincial opinion leaders – other politicians, key interest groups and news media – reflect the noise back. 

The political parties themselves are semi-closed organizations dominated by self-selecting elites. The rules on who can get into the elites and how aren’t written down.  Sure both the Conservative and Liberal parties have constitutions that set out rules about how they are supposed to work.

But as first the Conservatives and the Liberals showed in 2011, their constitutions are fictions.  First the Conservatives twisted and turned before finally rejecting as illegitimate a candidate for leader of the party who followed exactly the same rules the party bosses themselves used.  Then the Liberals switched leaders.  The party executive may have created the process that ended with Kevin Aylward as leader, but what happened in the five weeks before that – secret offers to this one and that one – could only take place in a group where the written rules and the real rules are two different things.

And lest anyone thing the NDP is different consider the special role given to unions in its constitution.  A party with the word “democratic” in its name was hardly democratic at all.

To see how all this works, consider a couple of examples.

Start with the fishery in the current election to see insiders talking among themselves.

Earlier this year, CBC released the results of an opinion poll they commissioned from Corporate Research Associates. CBC found that:

… 60 per cent of the province believes the fishery should be concentrated in fewer locations to be more efficient.

Only 23 per cent say it is well managed and doesn't need change.

The majority opinion is that a smaller leaner fishery would be more profitable.

That isn’t as surprising as it would have been even five years ago. Times have really changed in the industry. And such a poll result isn’t surprising given that the industry leaders themselves agreed that they have to reduce the number of people and plants in the province.

What is surprising is that – even though a clear majority of people in the province support downsizing and the industry representatives themselves seem to agree - both the provincial Conservatives and Liberals want to create a new version of the Fisheries Loan Board in order to get more people into the industry. Both the Liberals and the Conservatives mentioned that this idea came from the union that represents plant workers and fishermen, incidentally.

Amazing, though, this fisheries policy might be, Muskrat Falls remains the finest example of the echo chamber of local politics and the interconnections among the groups inside the chamber that help to reinforce the messages.

Over the past 18 months, poll after poll done for the provincial government showed that only three or four percent of respondents thought it was the most urgent issue for the province.

Health care was at the top of peoples’ list of major issues, across the province hands down.  The economy and jobs came in second.

Nonetheless, Muskrat Falls has dominated provincial politics since Danny Williams announced his retirement deal in November 2010.

Muskrat Falls is the centre piece of the Conservatives’ re-election campaign.

The Liberals have a section of their platform devoted to hydro-electric development issues.

The New Democrats include it as well, although their comments are much more vague that the other two parties’ commitments.

A St. John’s Board of Trade panel selected the Lower Churchill overwhelmingly as the major issue for the election.

And lastly, a poll released last week shows that Muskrat Falls was a major issue for 13% of respondents.

But hang on a second.

As it turns out, the poll came from the firm that polls for the provincial government’s energy corporation. 

And that Board of Trade thingy.  Well, the panel had only four people on it.  While the BOT didn’t release the names of the panel members, M5 was so proud that Craig Tucker had made the cut, they tweeted about his work on the Board’s panel that put together some comments for the election.

Yes, gang, that Craig Tucker.  Co-chair of the 2003 Tory election campaign, former Tory-appointed director of Newfoundland and Labrador Hydro after 2003 and now the guy whose advertising firm is the agency of record for Nalcor.

Meanwhile, the CBC uses Nalcor’s lobbyist as an election commentator alongside their own provincial affairs reporter, as if the two were the same sort of independent political observers.  They didn’t even bother mention that the guy is Nalcor’s lobbyist in Ottawa.

What’s most amazing about CBC and those who reported the poll last week without noticing the Nalcor connections is that they didn’t feel the need to notice the Nalcor connections.

For people inside the echo chamber, that sort of detail might be so well known they didn’t feel like it was an issue.

But outside the circle of au courante types, out among the audience?

Not so much information that they’d readily have those details or even that they’d feel the need to go check. They trust the news media to give their all the relevant information, after all.

More than two decades ago, political scientist Susan McCorquodale wrote about the relationship between the media and politicians in this province.  She described it as '”symbiotic”, a close and long-term relationship that works to the benefit of both.

“News originates with the press release, the press conference or the daily sitting of the House of Assembly,” she wrote.  These days she might have added twitter, e-mail or the Blackberry message from a political source feeding tidbits to reporters.

McCorquodale noted the lack of investigative reporting, something else that remains little change these days.   And she also noted the “tendency of reporters to end up in comfortable PR jobs with government.”

What she could not have foreseen was the day when the president of the major commercial radio broadcasting firm would sit as a political appointee on the board of one of the provincial government’s energy companies.

Nor could McCorquodale have expected that this same fellow, so tight with the pols the could receive a patronage appointment, would call his own station to complain about media coverage of his patron’s health problems.

Politics in Newfoundland and Labrador occurs inside a large echo chamber.  While in the United States, there are separate political echo chambers for people with differing political views, in newfoundland and Labrador, the echo chamber tends to separates the opinion elites from the majority of society.

To see it work, you only have to look at the general election campaign.

 

- srbp -

• Permanent Campaign: Part 1, Part 2, Part 3, Part 4

The medium of the bread and circuses message

How short is a news cycle?

How long is a piece of string?

Give any story a couple of days and odds are you won’t be reading or watching on Day Three what you were reading about and watching on Day One.

Like Bloc NDP leader Nycole Turmel who – spoiler alert -  was a card-carrying member of the Bloc Quebecois until she decided she wanted to run for what became the Bloc NDP.

Tons of commentary from the scritti politti across Canada. 

Front page of the Globe.

And then nada.

It’s not that the story morphed in those three days.

It’s that the story disappeared.

Wednesday’s front page of the Globe: Turmel.

Thursday’s front page: Hosni Mubarak in a cage and falling house prices. 

First mention of Turmel in the print edition on Thursday? a letter to the editor.

And who the frack reads them anyway? 

The same people who read comments on online stories and that – as it turns out – are the same five political activists writing under one of their dozens of fake identities.

All Turmel and her handlers had to do was come up with a line they could repeat and run with until reporters got tired. 

And so beyond saying she was a federalist and segueing quickly to other similarly bland comments, the Bloc NDP leader didn’t have much of a problem.

Media handlers don’t have to change the channel anymore.

The dog’s tail will wag itself.

Such is the state of politics in the country.

No one gives a frack any more.

Politics has basically been reduced to yet another fragment of the media universe. 

Think of a low rent version of Canadian Idol or Wipeout  - both low rent versions of The Gong Show  - and you are getting close to the impact politics has on the average Canadian.

And while there might have been some difference between federal and provincial politics a couple of years, the disease is everywhere in Canada. 

The local of the Bloc NDP in Newfoundland and Labrador pushes a story that says, basically:  “We have candidates.” 

News media run the story not just as if it was news but with an implicit twist that it was truly Earth-shattering, life-altering news -  Dippers have candidates:  huge changes ahead.

But political parties are supposed to have candidates.

This was not news.

Did anyone look at who the candidates were?

Not a chance, just like no one noticed the candidate list in Quebec in the last federal election. 

The Dippers may be onto something.

In the long run, Danny Williams will be remembered for his guest shots on 22 minutes not for doubling the public debt in Newfoundland and Labrador. 

Kathy Dunderdale – first premier to run the Telly 10.

Not as the woman who carried on Danny’s scheme to sell cheap power to Nova Scotians.

This is the 100th anniversary of Marshall McLuhan’s birth.

Some people are celebrating with a renewed interest in his writings.

His best known phrase is probably ‘the medium is the message”.

Think of it as a kind of Pavlovian conditioning and you will get the meaning:  people learn to take information in a certain way based on the medium itself.

Television  - visual. Short, individual clips. No trail.

Twitter  - No visuals but like TV, short individual clips with no trail.

Get it?

Of course you do.

- srbp -

Invented story: political appointee and CBC attack government’s political opponent

While it isn’t clear if the provincial status of women council started the ruckus but there’s no doubt that political appointee Linda Ross is part of a manufactured attack on opposition leader Yvonne Jones.

CBC’s Here and Now broadcast a portion of a comment by Jones in the House of Assembly last week:

My next question is for the Premier, and I see she is all dressed up in her finest today, Mr. Speaker, to go down to see Stephen Harper this afternoon. Mr. Speaker, I should remind the Premier of the Little Red Riding Hood story… I should remind her of the Little Red Riding Hood story because I would not want the wolf to devour her because there are no woodsmen left to rescue you.

CBC then showed a portion of an interview with Linda Ross, president of the Provincial Advisory Council on the Status of Women PACSW), who criticized Jones for her supposedly sexist comments. 

Kathy Dunderdale was minister responsible for the status of women in 2009.  She issued the news release announcing Ross’ appointment to the provincial government position.

Only problem for both Ross and CBC is that the video clip left out the zinger in Jones’ political jab. The zinger is also the part that changes the tone and context of the remarks.

Dunderdale couldn’t count on any rescue, according to Jones:

…after you closed down all the pulp  and paper mills in Newfoundland and Labrador.

What a difference those extra words make.

Of course, CBC viewers would never know it since the CBC news editors clipped the quote in a rather interesting spot.

- srbp -

Super-speedy Update:

Ross’ comments come from a letter to the editor in the Thursday Telegram. Ross’ letter selectively quoted the comments from Hansard.  CBC just followed her lead. That doesn’t relieve CBC editors of their responsibility for accuracy but it does identify clearly who torqued the story first.

And from the comments you’ll regret later department comes this bit from Dunderdale’s news release announcing Ross’ appointment:

I look forward to working with the president and board over the next three years.

From the extraordinarily stupid comments file

The Western Star -  the newspaper that previously blamed the opposition Liberals for Danny Williams’ expropriation fiasco – now thinks that Liberals should just go away and let the Conservatives do as they see fit.

Is that just an extraordinarily stupid comment, even for the Western Star, or what?

- srbp -